Case StudiesPublic SectorSoftware EngineeringStrategic ConsultingTwilio Integration Unifying 12,000 disparate state resources under one 211 system A Mid-Atlantic state with multitudes of state agencies and thousands of individual services spread geographically sought…Trevor DickersonFebruary 21, 2022
Case StudiesRetailStrategic ConsultingTwilio FlexTwilio Integration Developing a secure, reliable platform for a test proctoring company using Twilio Flex The Background Terazo worked with a test certification and proctoring company to adapt from in-person…Tony RussoApril 15, 2021
Case StudiesHealthcare & Life SciencesSoftware EngineeringStrategic ConsultingTwilio Integration Modernizing a medical IT service desk using Twilio Flex & ServiceNow The Background A healthcare network operating in nineteen states wanted to modernize its ITSM for…Team TerazoJanuary 25, 2021
Case StudiesInsuranceSoftware EngineeringStrategic ConsultingTwilio Integration Helping a specialty insurer increase customer satisfaction through Twilio integration The Background When a global risk management provider looked to overhaul their internal systems to…Team TerazoMay 13, 2020
Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration How Twilio Flex helped a real estate startup ensure future scalability The Background Real estate disruptor PrimeStreet sought a way to create a unified dashboard to…Trevor DickersonMay 15, 2019