Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration Improving a fast casual chain’s customer service with Twilio Programmable IVR A national fast casual salad chain sought to open access to siloed customer service-related data…Trevor DickersonMarch 24, 2022
Case StudiesRetailStrategic ConsultingTwilio Integration Building a seamless customer communications platform using Twilio Conversations Terazo helped a senior care placement services startup build a scalable, omnichannel communications platform that…Trevor DickersonFebruary 21, 2022
Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio FlexTwilio Integration Helping a pet waste disposal service scale using Twilio Flex and Frontline A rapidly growing, on-demand pet waste scooping and disposal service, sought a platform-based solution to…Trevor DickersonFebruary 21, 2022
Case StudiesPublic SectorStrategic ConsultingTwilio Integration Helping an online university foster a sense of community through a proprietary communications platform A private online university sought to bring remote learners and faculty closer together and build a…Trevor DickersonFebruary 21, 2022
Case StudiesFinancial ServicesSoftware EngineeringStrategic ConsultingTwilio Integration Utilizing Twilio applications to bring intelligent call routing to a financial services company One of the nation’s largest financial services companies sought a resolution to the deluge of voicemails…Trevor DickersonFebruary 21, 2022
Case StudiesPublic SectorSoftware EngineeringStrategic ConsultingTwilio Integration Unifying 12,000 disparate state resources under one 211 system A Mid-Atlantic state with multitudes of state agencies and thousands of individual services spread geographically sought…Trevor DickersonFebruary 21, 2022
Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration How Twilio Flex helped a real estate startup ensure future scalability The Background Real estate disruptor PrimeStreet sought a way to create a unified dashboard to…Trevor DickersonMay 15, 2019