Case StudiesRetailSoftware EngineeringStrategic ConsultingTwilio Integration Improving a fast casual chain’s customer service with Twilio Programmable IVR A national fast casual salad chain sought to open access to siloed customer service-related data…Trevor DickersonMarch 24, 2022
Case StudiesFinancial ServicesSoftware EngineeringStrategic ConsultingTwilio Integration Utilizing Twilio applications to bring intelligent call routing to a financial services company One of the nation’s largest financial services companies sought a resolution to the deluge of voicemails…Trevor DickersonFebruary 21, 2022
Case StudiesPublic SectorSoftware EngineeringStrategic ConsultingTwilio Integration Unifying 12,000 disparate state resources under one 211 system A Mid-Atlantic state with multitudes of state agencies and thousands of individual services spread geographically sought…Trevor DickersonFebruary 21, 2022